On July 25, 2025, Progressive Direct Insurance Company, Progressive Northern Insurance Company and Progressive Universal Insurance Company filed an official data breach notice with the New Hampshire Attorney General. Notification letters went out to people whose information was involved. Recipients of that letter can review their options here for free.
The New Hampshire Attorney General filing confirms the breach notice — not a court case. Where no court record exists, no settlement figure or deadline is shown. Legal outcomes cannot be predicted or promised.
The official New Hampshire AG notice for Progressive Direct Insurance Company, Progressive Northern Insurance Company and Progressive Universal Insurance Company identifies the following exposed data:
The more sensitive the data involved, the stronger the potential claim. Disclosure of these categories is legally recognized harm.
As major entities operating within the national property, casualty, and commercial automotive insurance sectors, Progressive Direct Insurance Company, Progressive Northern Insurance Company, and Progressive Universal Insurance Company collect, process, and retain vast repositories of highly sensitive consumer information. Policyholders must routinely entrust these affiliated entities with critical personal, financial, and historical data to secure vehicle coverage, receive risk assessments, process premium payments, and manage claims. Because the core business model of insurance underwriting relies heavily on deep data profiling—including driving records, vehicle identification details, banking information, and government-issued identification—these companies maintain continuous digital pipelines filled with personally identifiable information that is intensely valuable on the illicit black market.
In 2025, a security incident impacting these Progressive insurance entities was formally reported to the New Hampshire Attorney General's office, alerting consumers and regulators to a compromise within the company's data environment. In the insurance sector, incidents of this magnitude typically involve sophisticated cyberattacks, unauthorized intrusions into legacy customer databases, or systemic failures within third-party vendor ecosystems handling claims management and policy administration. Given the interconnected nature of modern insurance networks, a breach often exposes vulnerabilities where threat actors can bypass perimeter defenses, remain undetected for extended periods within internal systems, and exfiltrate extensive archives of customer records.
The data compromised in incidents involving insurance providers frequently includes full legal names, dates of birth, Social Security numbers, driver's license numbers, policy numbers, banking and credit card details, and detailed claims histories. The exposure of this specific constellation of data creates profound risks for affected consumers. When Social Security numbers and driver's license details are paired with full names and dates of birth, bad actors can easily facilitate comprehensive identity theft, open fraudulent credit lines, file fraudulent tax returns, or execute targeted financial account takeovers. Furthermore, leaked insurance policy and claims data provide criminals with the precise background details necessary to orchestrate convincing, highly sophisticated spear-phishing and social engineering attacks against vulnerable policyholders.
Under state consumer protection frameworks and applicable federal standards such as the Gramm-Leach-Bliley Act (GLBA), financial institutions and insurance companies have an affirmative, legally binding obligation to implement robust administrative, technical, and physical safeguards to protect non-public personal information. This regulatory mandate requires continuous network monitoring, rigorous encryption standards, multi-factor authentication, and thorough vetting of third-party vendors with access to internal systems. The occurrence of a data breach of this scale strongly suggests a failure in these required security protocols, raising serious questions regarding whether the companies maintained adequate technical defenses to intercept unauthorized network access and adequately safeguard consumer trust.
Receiving an official data breach notification letter from Progressive Direct Insurance Company, Progressive Northern Insurance Company, or Progressive Universal Insurance Company serves as formal legal confirmation that your confidential records were compromised due to corporate security negligence. Under modern class action jurisprudence, the receipt of such a notification letter establishes legal standing to pursue a civil lawsuit, and affected individuals do not need to demonstrate actual financial loss or identity theft to participate in recovery efforts. Our firm is actively investigating potential legal claims on behalf of impacted consumers to hold these insurance entities accountable for failing to secure sensitive personal data. We handle these complex data privacy cases on a strict contingency fee basis, meaning you pay absolutely nothing out of pocket unless we successfully recover compensation on your behalf.
Financial harm is not a requirement. The exposure of your personal information is itself recognized as actionable. Check the list — most letter recipients qualify under at least one item:
You received a data breach notification letter from Progressive Direct Insurance Company, Progressive Northern Insurance Company and Progressive Universal Insurance Company
You were a customer, patient, employee, or client of Progressive Direct Insurance Company, Progressive Northern Insurance Company and Progressive Universal Insurance Company
Your personal information was stored in Progressive Direct Insurance Company, Progressive Northern Insurance Company and Progressive Universal Insurance Company's systems
Your Social Security number or driver's license number was exposed
Your financial account, credit card, or banking information was disclosed
You reside in the United States (all 50 states eligible)
That letter is legally required and confirms your data was exposed. It also gives you standing to file a claim.
What your notification letter means & what to do next →Four moves to make now — they protect both your identity and your legal position:
Keep the Progressive Direct Insurance Company, Progressive Northern Insurance Company and Progressive Universal Insurance Company letter. It is the document that proves you were part of this breach; a claim without it is weaker. Store a scanned backup.
Progressive Direct Insurance Company, Progressive Northern Insurance Company and Progressive Universal Insurance Company typically offers free credit monitoring to affected individuals. The enrollment code is usually in the letter — activate it even if you see no signs of fraud.
Lock down your credit file at Equifax, Experian and TransUnion with a free security freeze — thieves cannot open accounts on a frozen file.
Time limits can forfeit your claim. Have attorneys review your Progressive Direct Insurance Company, Progressive Northern Insurance Company and Progressive Universal Insurance Company case at no cost — contingency means zero upfront fees.
Security Incident
Prior to AG notification
An unauthorized party accessed Progressive Direct Insurance Company, Progressive Northern Insurance Company and Progressive Universal Insurance Company systems that stored personal information.
Reported to Attorney General
July 25, 2025
Progressive Direct Insurance Company, Progressive Northern Insurance Company and Progressive Universal Insurance Company's disclosure was logged with the New Hampshire Attorney General's office.
Consumer Notification Letters Sent
Within weeks of AG filing
State law obligates companies to mail notification letters to everyone affected.
Legal Window — Act Now
Statute of limitations applies
A statute-of-limitations clock is running on this type of claim.
Several forms of recovery may be available to Progressive Direct Insurance Company, Progressive Northern Insurance Company and Progressive Universal Insurance Company letter recipients — the exact mix depends on state law and the data types exposed:
States like New Hampshire may allow statutory damages per incident regardless of actual harm — California sets $100–$750 as the benchmark.
If the breach led to fraudulent charges or unauthorized transactions on your accounts, those losses are recoverable.
Compensation for hours spent monitoring accounts, disputing fraud, freezing credit, and dealing with the aftermath of the breach.
Costs of credit monitoring, identity protection services, and restoration help may all be claimed.
SSN and driver's license exposure creates long-term identity theft risk. Courts recognize the ongoing value of this harm and may award damages accordingly.
Exposure of financial account or credit/debit card information entitles victims to recover for actual and potential fraud losses.
New Hampshire's breach notification law (RSA 359-C) requires timely notice to affected individuals and the Attorney General. New Hampshire residents may pursue civil action for actual damages and attorney's fees stemming from inadequate data protection.
Other companies have notified the New Hampshire AG of breaches. Received one of these letters as well? You may have more than one claim.
One Medical
New Hampshire · Jul 2026
Town of Canterbury, NH
New Hampshire · Jun 2026
Center for Advanced Eye
New Hampshire · Jun 2026
West Series of Lockton Companies, LLC
New Hampshire · Jun 2026
Easterly Government Properties, Inc.
New Hampshire · Jun 2026
Open Arms Care Corporation
New Hampshire · Jun 2026
Contact us for a FREE consultation. No fee unless we win your case.
(786) 306-7278Free Claim ReviewLaw Office of David S. Harris